7 Key Tech Trends Emerging In The Travel And Tourism Industry
Even airlines are getting in on the action, with some companies offering virtual reality experiences that simulate what it’s like to fly in their first-class cabin. 2. Artificial Intelligence AI is being used in the travel and tourism industry to personalize the customer experience. Companies use AI to recommend travel destinations, hotels, and activities based on customer preferences. AI is also being used to power chatbots to answer customer questions and help with bookings....